Cookie's Personalised Creations - FAQ
Welcome to the FAQ page of Cookie's Personalised Creations. Here you will find answers to common questions about my products and services. Whether you're looking for information on shipping, product customization, or returns, I've got you covered.
New ideas
If there is an idea that you have in mind but isn't listed. Please use the contact form to send me as much detail as possible. I will try my hardest to accommodate you and work closely with you to achieve the product and design that you want.
Shipping Information
Ioffer fast and reliable shipping services to ensure your personalised gifts arrive on time. You can track your order every step of the way, and I provide updates on delivery status.
Returns and Exchanges
I want you to be completely satisfied with your purchase. If your personalised gift arrives and there are any mistakes or it's broken, please contact me within 5 days of receipt to arrange a return or exchange.
Contact me for personalised gifts for any occasion!
Let me help you create the perfect gift for your loved ones. Reach out to me today!